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Last Updated April 1, 2025

Client Review on 1st Capital Car Title Loans Gastonia
Feedback:
I have had my title loan for a while now everything has been great up until today i missed a call from jamie! I returned the call in les than 5 minutes.. Again jamie has been very great. I went in the other day to see if i could redo my loan because i didnt have this months payment. I payed my powerbill that was scheduled for disconnection that same day (tuesday) i was told that i should have payed them 1st and they could have given me my money right back.... Well she then gave me until yesterday (thursday) to come up with150 and she couldnt hold it past then... Because it was late i told her i would try... Well honestly if i knew someone to lone me money for my payment they would have never gotten my business in the 1st place.... So when i talk to her today she was very rude and nasty the whole time im being completely respectful to her and she starts yelling asking well when can you make your payment??? Over and over and when i tell her im not sure but i will try my best to have it made by next friday jamie then tells me ill have to have 2 payments... Seriously... And if not then i can bring the vehicle up there friday afternoon so it goes from yesterday was the latest now for a whole week... Maybe she is having a bad day but if this is how they want to keep customers i promise they wont keep me. So with this short story being said. Becareful if you do this they dont care how they treat there regular customers... I have never been talked to or laughed at like she did today! Very unprofessional!!!!!!
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