Client Reviews on 4frontcu.com
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Terrible service. Went downhill.
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Lobby with a line out the door. And the lead member services representative Pamela, finished with one client then decided the next task is to fiddle with the ATM? Awful experience to end an otherwise wonderful day.
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Been banking here for 27 years, well with bay winds as well before the merger. The intrest rates I'm being offered are sky high and I have good credit. Ive had to go to another bank to get a loan for my house. NO HASSLE. Ill be closing my account today after 27 years. Such a relief.
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Been banking here for many years. Never had a problem. Any questions can always be answered by a simple phone call.
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Been banking here for 11 years and always have had great customer service! When my account was drained from someone getting my information they were very fast about getting the money restored and that kind of peace of mind is not something you can get at just any bank. I would recommend this bank to anyone looking to switch!
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Great bank and great staff!
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This is the most unprofessional and ridiculous business I’ve dealt with in a while. These people are absolutely useless and have no desire to help. The review is being written as I’ve been on hold for 45 minutes. The no one can help me. It is useless. Super frustrated
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Hate video teller!!
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Took a cab to the bank on a Saturday. Banks says online it is open until 2, which is not at all true. The employees seem to all clack our at 1 which is when the lobby closes. The only thing that is open until 2 is the 24 hour ATMs. I have no atm card for personal reasons, and was stuck at the bank with no money and no way to pay the cabbie. I have had similar experiences at several other locations and I am now considering moving banks. Please fix your store hours online info or consider keeping employees there when you say they will be there. I don’t know how I’m gonna get food this weekend now.
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New video teller is an absolute joke! I’m going to close my account!
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