Automatic Data Processing, Inc
Client Reviews on Automatic Data Processing, Inc
Feedback:
Great place to work!
Feedback:
customer service gives you round robin - Had an EDD problem that ADP was suppose to deal with - after a month they came up with all the wrong information and a total waste of time - Elisha Shillingford is nothing but full of excuses and totally did not follow through with the information that was given to her - The Manager John Durner would not even answer my calls to resolve the ADP problem of the not taking out sufficient taxes. I WOULD GO WITH A COMPANY THAT PROVIDES SERVICE TO THEIR CUSTOMERS - THIS COMPANY HAS GOTTEN TO BIG TO REMEMBER THAT>
Feedback:
The worst company ever do not do business with this company they will hit you your hidden fees and after you cancel your account they still charge monthly Worst company ever and some employees with attitude
Feedback:
Worst customer service from our dedicated team that I have ever experienced. Incompetent does not begin to cover this horrendous service. I wish we had Paychex PEO again.
Feedback:
My ADP Wisely pay payroll account had a transaction of 80 cents at Bloomingdale's in Mason, Ohio, I immediately called their pathetic customer service support to report this, I live in Florida, I sell auto parts for a living and knew this was a "phishing trip" I was told that no out of state transactions would be honored, not an hour later my account was wiped out at a Rite Aid in NYC! If customer service lived in the US they would know NYC is not in Florida!!! It's every dime I have!! I had just put money in my account from a pay day loan to cover my bills! Now I have to default on that loan because I had to request a paper check from my employer which will not come on Friday when my bills are due! My husband is disabled and we rely on my pay to survive, I have to fill out forms and borrow money for a stamp before they will even look into reversing all the money I have back to me. One customer service "professional" accused ME of scamming them. Very disheartened about my treatment and lack of protection from a company that has been in business for over 70 years.
Feedback:
Your "district manager" Garrett Perrigo left a negative review for my business when we refused to work with him and ADP. You guys sure hire sleazy people. Is this how you close on new sales, is to leave negative reviews?
Feedback:
Horrible experience with their customer service department. My phone call was routed overseas to someone who can't effectively speak English, thus he couldn't solve my problem. A good example of how outsourcing low cost labor to someone who doesn't have the right context or language to handle issues effects a company. I'm still waiting to hear back from some one who can help.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
