Client Reviews on Allegius Federal Credit Union

    • 1.6
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Black Viper Oct 17, 2017

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Most helpful critical review

0 people found the following review helpful

By Mitchell Ronco Oct 03, 2019

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I wish I could make this no stars. This is by far the worst bank I have ever experienced in my life. They have no customer service. There is no access to assistance if the branch of closed. The number on the back of your debit card only gets you to a voicemail that won’t be answered til the next business day. They freeze accounts on weekends which means no access to any funds til Monday. I am extremely disappointed in this bank and I will be closing my account and taking my business elsewhere. Their fees are insane and everyone in these buildings will give you different informations WORST BANK EVER. I urge everyone to run away from this bank as fast as possible.

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Do not do business here!! This was the scummiest bank that I have ever encountered. They are not honest, they are far from helpful. They are rude from the vice president to the bank president. Unfortunately when I financed a car this is where the loan was from..... They are a dirty business with only their interest in mind. They keep paper records which is odd to me. Should have been the first red flag however I was young and was totally taken advantage of. Now five years after paying my car off, receiving my title and selling the car they said they have a lien on my car for an unpaid loan through them. But also said I can pick up the title???? Which I already have, when my car was paid off!!!! Meeting with the vice president, who was just awful I asked to meet with the president and he refused, also odd. I was rational and just didn't want to deal with this awful, unpleasant women and she could not explain anything or figure it out. They lost my paper file and one point and could not track it down. It was an awful experience and I urge anyone to do your banking/loans elsewhere. These are my opinions based off of my personal experience. I have Centier now and they have not only been honest and friendly but have helped me significantly make the right moves for my financial future!

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F. This credit union. Im changing

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Very rude and poor customer service. Also hidden fees everywhere! Must be going bankrupt to charge members these fees.

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The best credit union, period, IF YOU ARE A UNION STEELWORKER!

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They have terrible customer service and are careless with people's accounts. They lie to their customers and DO NOT follow through on anything. With so many other banking options, I don't need unprofessional service from Allegius!

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U don't post bank hrs online

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Quite possibly the WORST bank I've ever been to. The staff is extremely rude, they don't even greet you at the drive thru, or counter, and it shows on their faces they do not want to help you AT ALL. They have no idea what their bank policies are, let alone what kind of checks they can and cannot cash. Being a credit union and specifically being a "steelworker" credit union, they treat their customers with so much disrespect, it makes me sick to go there. I cannot wait until our last check clears, because of course they put a 7 day hold on it, we pay our loan out in full, and CLOSE our account.

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This branch does NOT have an atm. The clerk told me there's an atm in the mill (Mittal). Wasted my time driving over there, to get turned away because I'm not an mill employee. For non mill ppl looking for an atm there's one in Portage on Willowcreek & one in Chesterton on 49.

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