Altra Federal Credit Union
Client Reviews on Altra Federal Credit Union
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Slow tell you something atm don't work bad place to bank bad customer service
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Which there policy’s I’m not certain how there considered a federal credit union, they stole more then 100$ because on inactivity. This is a military town people deploy, I’m going to a bank now at least I’ll know what to expect from them.
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Worst customer service I have ever received from ANY financial institution!I really wish I could say that it was a mistake by a specific person rather than the bank, but I can't.Once you become a customer NOBODY returns your calls, nobody answers the phone, emails are never returned, and when you go to the branch nobody knows what is going on.AND I THOUGHT BANK OF AMERICA WAS TERRIBLE!
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Excellent service.
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I have been with Altra since 2009, Altra has been with me duuring the good and bad. The staff are great, I am not the greatest when it comes to online banking,she saves every time I mess up and get myself all confused on what to do! My husband did everything before he passed. So when I moved here I was in mess, They really helped me, something's you don't want your kids to know that you don't know .Thank You to all the staff at both locations!
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Love this bank Proud to be a member
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I have used altra for many services they are fare and convenient. And I like there later hours.
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I've been with Altra since 2004. Terrie Hancock is superb! Staff is Awesome. Any negative information about this Credit Union needs a serious audit prior to being truth!!
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Service is terrible. especially if your calling. never get anyone on the phone. TAKE YOUR BUSINESS ELSEWHERE
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