America First Credit Union (inside Lee's Marketplace)
Client Reviews on America First Credit Union (inside Lee's Marketplace)
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Member for over 20 years- multiple difficulties with this particular branch, ie- difficulty with payment transfers not, account transfers, online payment, etc. Use this branch as ATM only
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Polite, fast, and a down home atmosphere.
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Courteous, prompt service.
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I do not reccomend America First Credit Union to anyone. I have been a member for 27 years and they have finally lost my respect. Being a member of the military has its sacrifices. What I didn't realize is that those sacrifices can often include hits to your credit. When I joined the military I was told that all debt payments would be deferred while on orders. That didn't happen, because of this my credit took a hit. When I went to my credit union of 27 years they offered me an 11% interest rate on an auto loan and all they had to say is that I was worth no more an my experian credit score. That they wouldn't lend to me at any less of an interest rate than 11%. Even though my score is good with Equifax and Transunion and I have paid every loan off with interest, I was not worthy of any sort of "normal" interest rate. I have receivd a 5% loan from USAA who understands our service members. Shame on America First.
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AFCU has great customer service, good rates, and great android app. They're willing to waive a overdraft fee once in a while and call you when there is suspicious card activity.
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I haven't been to this branch for a while. Almost every time I did the service was slow.
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I love America First but I agree with the other reviews for this particular branch. I go out of my way to avoid it because the customer service is less than friendly. A little training would turn that right around :)
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I love AFCU and have had my money with them for decades. However with regards to the North Ogden branch, I will never return there. I've never been so mistreated by a customer service advocate before.
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I have never once been somewhere where I was treated so poorly by a staff member. Good bank, but don't use this branch.
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I've banked with them for years, after having bad experiences with other banks. I will always refer my friends and family to AFCU!
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