America First Credit Union (inside Park City Market)
Client Review on America First Credit Union (inside Park City Market)
Feedback:
Great car loan rate, so I opened an account to buy my last car. I had a paycheck last week that was over $10,000 so I couldn't deposit it on my phone (over the limit). I took it to AFCU to deposit so I could then transfer it to my main checking account at USAA. They acted like I was committed check fraud and sent me on a run around in Park City to confirm the account was legit at Key Bank, where the payroll check was written from. After I went in person and verified the account was open and active (have you ever heard of this before??) they still put a seven day hold on it, which I thought would be removed when it cleared the next day. It wasn't removed, so when I transferred the money out I got hit with all sorts of fees. It'll cost me $75 to deposit a check here, so glad I can deposit most checks on my phone and not have to deal with garbage service like this on a bi-weekly basis. Because I had one little tiny account here to pay a car loan they treated me like a fraudster, I'm sure if my main banking accounts were there I would have been treated much differently. The teller claims she told me about the hold and I should not have moved my money. There must have been some mis-communication, but either way there shouldn't have a week long hold on funds written from an ADP account that I personally went and verified at the issuing bank. To the best of my knowledge it's only the biggest payroll company in the WORLD...The car loan was a good rate and easy to get done so I gave two stars, otherwise it would be one. Let's hope I don't have to deposit any more checks here!UPDATE:With the returned funds on my account my main bank has now shut down my mobile deposits and external transfers and won't reinstate those for 6 months. AFCU has caused me more banking headache in two weeks than I've ever had in my entire life.
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