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Last Updated April 1, 2025

Client Reviews on American 1 Credit Union
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- 4.6
53 Reviews
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Very helpful in getting things done for us
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They listen, and take all the time necessary.
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Great rate, great service. Thank you Tony!
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Very nice , and taken care of fast. Recommendation all the way from me.
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Great professional people
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I was very pleased with the service from American 1 Credit Union..Thanks. CYNTHIA K. Nunn..
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My debit card number was stolen on a Saturday while I was working out of town and it has taken two weeks for them to get me a replacement. TWO WEEKs without any access to my own money. Keep searching for different bank because Chase took two nights when it happened with them. It’s embarrassing having to explain to people why I still need to borrow money two weeks after my card was shut down.
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I absolutely adore Amber Southard. I'll leave her last name for the staff, leadership, and upper management to recognize. She has a calming voice and excellent customer service personality to ensure me through my toughest time, that shes willing, ready and able to assist me. Her patience with my schedule, and understanding that I came to her for assistance is phenomenal. I truly appreciate American 1 CU for stability in my financial needs. I will ensure that I give a 5 star rating to anyone whom inquires. I look forward to moving ALL my finances and banking needs and requirements to American 1. Keep up the excellent service. I GREATLY appreciate this establishment. On a funny note; when can I look forward to having my mortgage transferred to American 1 or its affiliates? Just an ideal on my behalf. Thank you SO MUCH, for all that you do, to the staff, organization, owners and management.. I am able to smile during my toughest time.
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Would definitely recommend to anyone looking for a loan, fast, friendly and painless service
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Chantel and Francis from the Brooklyn American1 are absolutely awesome thank you for all your help
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