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Last Updated April 1, 2025

Client Reviews on American Eagle Credit Union
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- 3.1
17 Reviews
Feedback:
Very customer friendly. Not sales oriented so no rush. They answered any questions and when it was time for a mortgage, they were there with competitive rates. They even provided guidance after hours a few times. Would recommend!
Feedback:
I have literally been with this credit union maybe 6months, and I’m FED UP. Everything from the ATM to drive through service, and right on down to the customer service is just trash. Every other month there is a new issue with these people that nobody can magically help with— until you give a bad survey and THEN your problem goes away. Well here’s a one star review since I can’t give zero, and no phone call or email is going to change my mind! Can’t wait to switch.(and I thought Bank of America was terrible lol this credit union is a joke)
Feedback:
This location is super convenient. They can be a bit busy or slow sometimes but the staff more than makes up for it. Krystal helped me with an auto loan and was an absolute dream to work with. She got me in and out in a reasonable time and explained everything clearly. She made me feel empowered and safe in the car buying process. Love ABECU!
Feedback:
It’s hard to get a hold of someone. But overall great customer service. Wasn’t sure if I could access ATM when the business is closed.
Feedback:
This credit union is putting me in debt....they push through automatic payments a day or two before they are supposed to come out so they can hit me with fees before I have a chance to make a deposit to cover the items coming out. When someone is already struggling to make payments on time, it becomes a vicious circle of never being able to get ahead because of the greedy bank.
Feedback:
Terrible Credit Union and Horrible place to work! Very political and anti-union. Stay away!
Feedback:
I have been a customer for 7 years. I love this credit union. I depend on the ATM, online billing and walk in service if I have any questions. They are great! Don't use the drive thru so can't comment on that...
Feedback:
Why da hell do y’all hold checks for a week? That’s terrible man fr
Feedback:
Scam credit union they funded a predatory loan and made promises they couldn’t keep and blamed it all on Chris who passed away why he was working with me and never finished the poor mans work then mike tornatore took over made a bunch of promises and led me on for months well guess what don’t wright checks your behind can’t cash absolutely the worse experience ever run from this scam credit union they helped dean team Volvo finance a deadly takata airbag car and just all around a bad lender there’s plenty of other credit unions who care not run and hide and make false promises and they will let any one call and have a tot your account information without authorization tisk tisk here’s a one star review you all earned it R.I.P Chris sorry they wouldn’t finish your work and sorry to your family for sending those messages after you passed I had no clue if the credit union actually cared I wouldn’t of done that!!! Not to mention they talked to me about my wife’s account without her consent or verification which is shady business practices and they should not be discussing things with out verification from my wife I could of Ben any one how do u explain that one !!! Mike tornatore is a scam artist!!! Not to mention they talked to me about my wife’s account without her consent or verification which is shady business practices and they should not be discussing things with out verification from my wife I could of Ben any one how do u explain that one !!!
Feedback:
I have no idea for some the crass reviews. Personally, I think they are just terrific. Always ready to help and they never seem to run out of money. I think they all deserve a raise or two!
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