Americu Credit Union
Client Reviews on Americu Credit Union
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Was going through Americu. Waited on a call that never came. "Next to nothing to close" turned into 18K. Needless to say, I closed with another bank with no closing cost.
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Worst banking experience I've ever encountered in my 27 years. Always a hassle when I call them or whenever I stopped in when I lived there. Wouldn't strongly advise anyone to not bank with these people.
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I started banking with Americu when I bought a house 3 years ago. I started with just a mortgage through the credit union but after I was fed up with the fees and inconveniences of my former bank I transferred all of my banking to Americu. I have been very happy with the services. Their hours are especially nice! I actually have time to go to the bank after work and some locations are open Saturday morning too. I have always found staff to be courteous & helpful on my visits and my original loan officers were outstanding. Fees and services charges, what few you may have, are not the issue they were at my former bank and I appreciate that. Overall I really like banking with Americu :)
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Tellers are often rude and there is always a long wait
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If I could do NEGATIVE stars I would. I paid both February and March's payment. Even told the woman that AND put it in the memo in the check. Instead I get late notices only to find out that the never applied it to March's payment...I went in there and called and they said they would fix it. Reported it to the credit bureaus even though I have the cancelled check showing I paid it. Seriously, what are the credentials of the people you hire?! Thanks for ruining my credit. Trying to get it sorted it out has been nothing short of a nightmare. DO NOT USE THEM!! or find some competent bank tellers.
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Had a little problem with my account. Stopped by without an appointment and after signing in Michelle brought me into her office. She helped me track where the problem was and straitened everything out. I've been with Americu for a few years now and will stick with them over a bank.
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Im sorry these people all seemed to have bad experience with them. My family has been using americu for the past atleast 10 years and never had a problem with anyone. And they are always willing to help witb any issues we have had.
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Never in my life have I ever felt so slighted by a bank teller. I went in to cash a 100 dollar check that had both mine and my husband's name on it and I was refused service. A woman by the name of Michelle Curtis proceeded to call me rude and she shoved my military ID off the counter. I just moved to new York and not being able to access my money for weeks is really doing damage on my family. The manager by the name of Rebecca, she refused to give me her last name, apparently also has poor work ethic in that she did not seem to care about the terrible customer service I was receiving. I could not be more serious in tell you, whoever you are, DO NOT open a banking account here.
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By far my worst Bank experience ever. This bank is a complete waste of time unless it's connected to your current credit Union.
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They suck..They are worried about a old debt of 1000. When i paid them 41000 in interest. Do not bank with them. Go to NFCU. They are excellent!
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