Andrews Federal Credit Union
Client Review on Andrews Federal Credit Union
Feedback:
I called the mortgage department to ask about a general loan question . The 1st representative didn't understand the question I was asking, then she transferred me to the manager . The lady still didn't understand my question some reason they thought I needed some type of permission even to ask general questions . Then became upset when I gave her an attitude after she gave me one then had the audacity to hang up on me with no warning , this is so unprofessional and rude overall. I called back just to tell her that then I hang up on her. This is miserable that your employees make customers feel like this. I will make sure everyone I know does not go to you Andrews Federal Credit Union.
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