Client Review on Arbor Bank
Feedback:
Over 10 years at this banking institution, never had a problem until this year. Due to new banking regulations that I was not made aware of, nor anybody bothered to contact me about, this institution deactivated my card while I was in another city and closed my account a couple of weeks later. Management is always conveniently on vacation or playing golf and too busy to take my concerns seriously. Staff can never answer questions honestly because they don't know half of the time or answer the first thing that comes to mind to get you off of the phone. I recieved 4 different answers in the same day about my account. No recourse but to file a complaint with the BBB and take my money elsewhere.
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