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Last Updated April 1, 2025

Client Reviews on Bank of America West Seneca Operations Center
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- 3.5
10 Reviews
Feedback:
I go in Bank of America I wake up super earlie and rush to get a new replacement card for them to tell me they don’t have any at the moment is really unprofessional makes me question myself how a bank didnt carry them at the moment they should help ppl needs
Feedback:
Great customer service. Very helpful.
Feedback:
I was in this branch with my 95 yr old mother showing her how to use the ATM. While at the bank, my mother had to use a rest room and I asked if she could use the banks. To my horror I was told that the bank doesn't let the public use their rest room. I was told to go elsewhere. The attitude given to me and to one of its premium depositors was the worst we've ever encountered. Since I was told to go elsewhere, I will move our business to a different financial institution. We will never do business with BOA again
Feedback:
I am glad they have Saturday hours and the tellers and managers always have friendly smiles and hellos.
Feedback:
The teller behavior is like a robot behavior, no hello? no how are you? Parking lot full of empty alcohol bottles.....
Feedback:
Terrible. Huge lines & no workers. I'm still standing in line 35mins later.
Feedback:
They are very good at staying on top of things
Feedback:
Experienced staff that care
Feedback:
Friendly workers
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