BCI Financial Corporation
Client Reviews on BCI Financial Corporation
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Just paid off my loan with BCI, horrible experience, they really do need to update their system. I guess the only advice that I can offer is that you borrow from another company. I made additional payments in the past with this company and I was charged for every one of them!! They even tried to offer me other services, it's a waste of time and money using BCI.
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Terrible online access
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Unhelpful, terrible communication, unprofessional, rotten, inconsiderate, rude, despicable service, closes without warning, doesn’t return emails, and wastes your time. Avoid them at all cost.
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Their website is a confusing, poorly-working disaster. They screwed up processing my payments twice. They wanted me to send my bank information via email rather than enter it into a secure website, which is a terrible idea (I've gotten credit card information stolen this way). The customer service reps that I spoke to were very nice, but sometimes incorrect (i.e., one gave me instructions that didn't work, and a second one told me the first one gave me incorrect information). The collections guy is unhelpful and rude. I wish I had gone with a different lender for my auto loan.
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I have a auto loan through this company its been 4years.All payments on time. SO yesterday i tryed to trade in my car and wasdenied!!!! I was so shocked!!!( BECAUSE IVE BEEN PAYING ON TIME!!!) The car dealership told me they said they didnt wanna deal with me anymore because my credit dropped! I felt that was so unfair my credit dropped due to me Having Emergency Heart surgery after having my second kid! I was very sick after so some bills got behind. Hey if im sick what can i do!!! After paying my car off i will never use BCI AGAIN! & will not recommend them to anyone!
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I have zero complaints with this business. The ladies in the office were all very sweet and even over the phone I never had a problem. We would happily use them again for future loans.
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Awful company website, it is antiquated couldn’t check my balance on my loan online, quick to take money and They are quick to change terms by sending extra fees by mails even after a contract had to pay extra money because they added a extra 50 dollars on a 55 dollar balance, I never went over 30 days on loan and they reported me numerous times to credit bureaus glad I’m done with them they are a joke.
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Archaic Billing System. Will avoid this institution for future car purchases. I suggest you do the same.
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The personnel is extremely rude and unprofessional. They don’t even know how to leave a formal message. Will never use again.
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This is my second loan with BCI. After my first loan, I requested that the dealership get my second loan through this company. I pay early every month by check, I've never had any issues, they're pleasant every time I call. I enjoy doing business with them. They're a small loan company, so that's probably why they would hound you if you don't pay on time. Just pay on time and you'll never have an issue. I haven't in the five years I've been with them.
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