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Last Updated April 1, 2025

Client Review on Bellwood Federal Credit Union
Feedback:
I have tried several times over the past year to like these people. And they fail me every time. Today was the final straw. Because they have been robbed recently, now you cannot wear hoodies, hats, sunglasses, or carry a cell phone into the branch. So today after being sick with a cold for 4 days, meanwhile it's 20 degrees outside, the lady tells me to remove my hat. I say, ma'am it's not a fashion statement, I've been sick. "It's our policy", she replied with the sternest face possible. I removed my hat politely. My question is what if I were a cancer patient or an alopecia patient embarrassed about a bald head...would she insist? I'm sure rules are rules...but when I am depositing over $3k into my personal account, I hardly think I'm a suspect for robbery. I'm done with them.
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