Blue Ridge Bank & Trust Co
Client Review on Blue Ridge Bank & Trust Co
Feedback:
I have been with Blue Ridge Bank and Trust for many years. When my wife and I decided to start a business, that's where we decided to do our business banking. There has been a general decline in service from the Little Blue branch. The tellers and customer service representatives are fine, it's the branch manager Alby Bussey; that's one problem. Every time I would call or come by the branch with a problem, I was met with attitude and a complete lack of compassion for my situation. In addition, her response is typically something condescending that is unproductive to the matter at hand. The overdraft, returned check, and check hold practices at this bank are extremely punitive to the customer. The check hold policy is the straw that broke my back. Again and again with the 7 day check holds! Even on my business account! I need my business funds to be more liquid than that. I'm over it! Do not use Blue Ridge Bank and Trust Co. I am going to let everyone I know not to use this bank and why. I'm taking my money to Community America Credit Union. Fantastic and personal service at the branch, and reasonable policies. Especially the check hold policy! $500 available that day, $4500 available the next business day, and the remaining on the third day. And that's "if" you don't have matching funds in the account.
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