Business Gateway
Client Review on Business Gateway
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Jenson & Jenson Lettings Ltd had the misfortune of getting involved with this inept, unprofessional and inadequate organisation., full of highly paid staff who UNDER-ACHIEVE. From the beginning they provided us with inaccurate information and advice. They advised us to apply for grants that we were ineligible from the beginning, and throughout a process that has taken a very very long time, they continue to refuse to answer relevant questions, show an astounding amount of arrogance, refuse to take ownership of their responsibilities and duties, refuse to abide by their own Customer Standards and Customer Charter. This bad attitude comes from the very top of the Orginisation. We currently have an Official Complaint ongoing with the Ombudsmans Service. BEWARE, BEWARE do NOT get involved as they are completety useless. How do they get away with it ????
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