Client Review on California Coast Credit Union Menifee Branch

Feedback:

Worst banking experience ever. I reached out to CCCU for a quote on a used car loan. They offered a great rate at 4.28% but the dealer beat their offer at 3.99%. At this time TD Ameritrade purchased Scottrade and they were closing my Scottrade banking account so I opened a banking account with CCCU. Bad idea ...It took two weeks for them to open the account. This should have been my first red flag. Oddly they had me fill out online forms but I had to email them. It took another month for them to send me a debit card. They didn't send any checks for the account or even offer to provide temporary checks. They set up the account as a loan account and said it would take 60 days to set up external transfer options so I couldn't transfer money into the my accounts from other accounts. The only way to fund the account was via direct deposit or at a branch with cash. I kept having to call the Member Service Center with all these issues. Initially when I called to set the pin on my credit card Visa prompted me to call CCCU. The process to open and fund the account was too painful. Hopefully it's easy to close the account which I'm doing today.There are plenty of banks that are easy to do business with. I would not recommend California Coast Credit Union.

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