Client Review on Coast Professional, Inc.

Feedback:

I don’t typically write reviews (especially negative ones) but I feel like people should be aware of my terrible experience with this company.I got behind on my loans due to being on a one income family and having a baby. Once I was able to get my finances in order, I contacted this company to see what steps I needed to take to get my debt paid. During the first couple calls, the people I spoke with seemed nice and very helpful. Once I started to send in all the requested documents to see if I could qualify for the rehab payment program, everything went downhill. I attempted to send in paperwork several times and each document I sent to them was refused, for various reasons. I spent 2 months trying to get the requested documents approved, resending needed documents, and trying to request other options. Finally, I got tired of calling them, sending paperwork, and spending time on the clock at work trying to get this sorted out. Because my loan is still in default, my income taxes are still being taken from me and there is nothing I can do to change it. This place is a joke.

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