Client Reviews on ConnectYourCare
Feedback:
I called and spoke with Alejandor S. tonight. He was very helpful with getting my card replaced and answering my questions. He let me know I can get reimbursed for expenses that I have paid out of pocket this year. Thanks so much Alex S. Great customer service!
Feedback:
Awful experience trying to use website and tried calling and was thrown sales pitches for everything from medical aids to oil changes VERY UNPROFESSIONAL A REAL PAIN
Feedback:
The people smell strange
Feedback:
Interviewed two weeks ago in Boise. Told a letter would be sent regarding the outcome. ?No letter, text, or email. Well now I know how your company relates to it's customers glad I'm not having to deal with your company as an employee.Peggy S TowneInterviewed 9/ 25/2019 1:30 MT
Feedback:
service is a joke. You can not contact a real person to receive HELP. Menu options are ridiculous and solve no real problems.
Feedback:
App crashes when trying to get reimbursed. No phone support, no options? Really?
Feedback:
One of the worst HSA app accounts I ever used. Our Company used Blue Cross Blue Shield..which was wonderful. Today my app said I had more money than drs office could swipe. Embarrassing, been on phone for more than ten minutes trying to get Customer Service. Unuser friendly app. Stay AWAY FROM THIS CONNECT YOUR CARE COMPANY!
Feedback:
Repeated calls to resolve same issue that has been repeated throughout the year, poor service and response consistently. No stars, very simple request that failed consistently.
Feedback:
Great service, contacted by e-mail and question was answered by next morning. Way to go! Thanks
Feedback:
Now having to validate every single medical procedure which is consuming considerable amounts of time and effort. Trying to get detailed receipts for some thing like quest is practically impossible and finding receipts for over a year ago? I don't need another app on my phone, I'm also sick and tired of everyone throwing apps out. I don't want to have to try to sort between 15-20 health apps, 10 different bill payment apps, and 5 apps for my internet service. (Some exaggeration implied.)ETA: Keeping receipts is great and all but when you have almost 500 receipts a year you are trying to keep track of it's practically impossible to keep up with. Especially when you have to go to a lot of different places for medical care and that's not counting the fact that contacting some of these places is practically impossible. If I billed you for time I've spent dealing with this you'd owe me over 4500 this year at my current rates.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
