Client Review on Cove FCU
Feedback:
HORRIBLE customer service!! Moving accounts ASAP. Will charge you numerous overdraft fees, from charges that post on your account ledger for the next day, but post on your account the day before!! How can a charge be posted to your account, the day before, but processed on the following day??? Not to mention I deposited well over enough to cover the overdraft charges ON THE SAME DAY it hit my account!! Went to talk to them, and even though I had the money deposited in my account EARLY the same day they would NOT do ANYTHING to help!! Manager was a disrespectful jerk that wanted to argue about how charges were processed instead of trying to figure out a solution!! EVEN THOUGH I HAD MONEY IN ACCOUNT!! As much as I hate 5/3rd I haven ever had a problem like this there....at least 5/3rd is a national thieving agency, whereas Cove is more local, so the small base they have you would think they would be a little kinder to their customers!! Looks like I'm not the only one that feels this way reading ALL of the similar reviews!! What a shame!!
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