Client Review on Cvent, Inc
Feedback:
I signed up with Cvent because they put the rush on me telling me Regonline was going to be shut down. I have used Regonline for 15 years. I did three demos with Cvent and saw the "end result". I signed contracts and found that getting to the "end result" was like being in the 7th circle of hell. This system is by no stretch of the imagination a user-friendly, intuitive, logical, efficient system. I spent HOURS on tech support with people in India - who were actually nice but also frustrated with the system. I sent a notice of cancellation for "failure to deliver a logical, efficient, user-friendly, intuitive program" . If you are considering this system, do a provisional event and work the back end. The back end needs to be bombed and built correctly from scratch. It is a system that has been designed by software engineers for software engineers. And don't let them give you a song and dance about the new flex system. They only addressed the design of a registration website using drag and drop. I was on the front lines of getting my clients using online registration software 18 years ago. I am no slouch when it comes to online software programs. Cvent requires VAST improvements to be a system worth spending time and money on.
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