Client Review on DCU Marlborough Solomon Pond Branch

Feedback:

Customer for several years with 3 lines of credit, including an auto loan. My car is in storage, yet DCU mandates that I keep collision coverage. They have waived it for an arbitrary 6 months, but will not extend it. The car is not registered, stored indoors, hasn't seen the road since July, and has a 0% chance of being in a collision. I have offered to provide evidence of this. Even still, the Insurance Tracking department will not waive collision any further. This will cost me an additional >$100 per month, for coverage that CAN NOT BE USED! This extra collision coverage does not impact my DCU loan or payments at all. This extra $100/month has to come from somewhere - how about the monthly payments on my other 2 DCU accounts?

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