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Last Updated April 1, 2025

Client Reviews on Dupont Goodrich Federal Credit Union
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- 3.0
8 Reviews
Feedback:
Great customer service and they really care about the people.
Feedback:
Poor customer service in regards to making a human error. Spent 50¢ too much on a Sunday unknowingly and was immediately charged an overdraft fee. Not willing to allow me to put that money in the bank to even avoid a fee. Can't wait to close the account!
Feedback:
Cards are declining EVERYWHERE even when you have 4k in your account
Feedback:
Terrible customer service, refused to make our deposited check available for over a week. Definitely gonna go to mobiloil cu in vidor. I recommend not using this bank at all managers won't work with you
Feedback:
AWFUL. I have never been able to use (login to)online banking and no one could find out why, what was wrong or how to fix it. Then I could never check my account balance over the phone through their automated service. I also can NEVER get my card to work in their ATM. We have already switched one account to mobil oil and will be switching all others.
Feedback:
Most personable bank in Vidor, quick service and they go out of their way to help their members.
Feedback:
Great customer service! I have banked with Dugood for almost 15 years. They have always been helpful, understanding and really focus on building a relationship with there members. Thanks Dugood!
Feedback:
very friendly and was fast about getting everything i need done up and runningbefore i had to go to workmy friends recommend me to y'all and so far i had no problems yetonly wish you be open on Sundays lol
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