Client Reviews on eatPOS
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Please do not use this company. They supplied us with a second hand monitor and other equipment when complained their attitude towards us completely changed. We have nothing but problems with their system and worse than that they keep billing us for items that they said was included in the cost. We can now longer use the system at as it is completely rubbish. Their latest scam is to bill us £120 for so called cloud use. We have refused to pay this so the have turned the till off!! So we have paid £1850 for a redundant system that was a nightmare to use any. We will now look for a new supplier rather than a held ransom to their demands! The website they made was a joke, the till system constantly messes around and now we can’t use it at all. We will be contacting trading standards about this company. Please find another supplier!!!
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Fantastic service once learnt how to use the system. Help from Saga for ongoing tech Difficulties On Hand very good. Thanks for the service.
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Great knowledge from the support team. We are a company based remotely and their team simply log in and resolve any IT issues
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I have been using EATPOS for over 1 year. I was looking for a system for my new business and was recommended EATPOS by a mentor. We contacted EATPOS who talked us through the all the feature and immediately found that the system was a good fit for our business whilst being flexible for any specific requirements. We have just worked with them again to extend the system after our first years trading to cover our growth needs. We are a 60 cover restaurant with a separate grab & go cafe so a fairly complex setup
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really happy with my epos systems, always at the end of line to help with any problems and could not ask for anymore. keep up the good work guys
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Great Epos company for our restaurant, good customer support. Would reccomend.
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We have been using eatpos for the last 10 months. The team are great, fantastic support, we had glitches setting up the system initially however Paula and the team were at the other end of a phone day and night until the system was running silky smooth. Highly recommend
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Had few issues sorted them now and hope everything stay as. paula helped to sort everything.
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Excellent all round! We took on an eatPOS system when we opened up three and a half years ago and it's been great. The system is fit for what we need for and the after care support has been great; Puja and Sawan have been so so helpful every time we have contacted them. With a few teething problems initally and a few issues that have cropped up in between, the support team have been quick to respond with solutions and have been fexible enough to work around times that suit us and our business hours. The team has also given us system upgrades that have been part of the package. Thanks to everyone at eatPOS - highly recommend!
Feedback:
From my initial enquiry in January to receiving my new Till last week, the service and support from Paula at EatPOS has been first class. We are using this system in a Tearoom with only 42 seats and so far it's been great. Once set up, you are able to adapt and change menu buttons, and add or remove items. My staff were a little sceptical to begin with, but now love how quick it is to use and easy to pick up. I have an issue with integrating with QuickBooks, but am sure that this will be just as quickly resolved as my other queries by Paula and the support team. If you are considering an electronic system, I would recommend you give them a call!
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