eCO Credit Union
Client Reviews on eCO Credit Union
Feedback:
I am a small business owner and an educator in Birmingham, AL. I recently visited the Alabaster, AL branch of eCO credit union to cash a check written to me by a friend of mine for shirts that I printed for her. I do not have an account with eCO but I was thinking of opening one. Now I most certainly will not be opening one with this company and I will inform all of my educator friends of my experience. Nicole was the teller at this branch and after I presented her with the check she picked up the phone and called my friend Amber to make sure she had written the check to me before she would cashed it. I completely understand scanning my license but I was COMPLETELY offended by her doing this in my presence. She advised Amber that this was a new policy for non-members trying to cash a check. I could tell by Nicole's response that Amber was dumbfounded just as I was because Nicole continued to insist that this is a new policy. I am an African American female about 110 pounds and I am often mistaken for a person in their early 20s but I am 35 years old and I feel that if this is a policy it is absolutely atrocious. To stand in someone's face to verify that they're not fraudulently attempting to cash a check. I was completely insulted and I will send an email straight to corporate to complain about the lack of professionalism displayed at this branch of eCO. This was absolutely appauling!
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