Erie Community Credit Union
Client Reviews on Erie Community Credit Union
Feedback:
Workers are polite. Bank works with you if your going to be late on a payment.
Feedback:
Can't get through on the phone to set up my payment.
Feedback:
I went into this branch on 12/20/17 to deposit a check. Cashier said she couldn't do it and wasn't very pleasant when telling me so. Check was made out payable to myself and I have both savings and checking accounts at this credit union. When I questioned her as to why she went and spoke to a manager. 5 minutes later she came back and said the manager said they could not deposit my check. The manager did not bother to come out and speak to me despite the bank being empty except for myself. This check was for a large sum and the first of several I would have been depositing over the next several months. I took this same check to another credit Union I belong to the next day and despite not banking there in a while they were happy to deposit it for me. It of course cleared without any issues. I will be closing my accounts at Erie Community Credit Union and moving my money somewhere that is capable of doing routine transactions like DEPOSITING CHECKS!
Feedback:
The service is awful. You would hope to see some smiling faces or someone thanking you but no. If you try to call forget it. You will never get anyone. The worst place I have ever banked.
Feedback:
I much rather be a customer here then the conniving pnc! But Tendo so for refuses to allow you to add credit card to GOOGLE PAY 😡👎
Feedback:
Very helpful
Feedback:
No one ever answers the phone. Or u call leave a message but they can't call back.
Feedback:
I haven't banked anywhere else since I got out of the Navy in 2007, so I can't compare them to a lot of places in town. However, they have had generally great service. They're able to make debit cards in house which is great in speeding up replacing a lost card. Checks deposited in night drop are immediately available. Their website and mobile app are uncomplicated and to the point, but still comprehensive enough. The tellars and other staff are always friendly and helpful. The only complaint I have is some phone services are outsourced and not very helpful or organized. Otherwise, in-person and web business has been stellar.
Feedback:
Terrible phone service. Never can get ahold of anyone. Called 6 times and left 2 messages and never got a call back. Plus it is 913 am Saturday and their phones are still off. I work 3rd shift and waited up till 9 to call and they cant even turn their phones on when they are supposed to be open.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
