Family Savings Federal CU
Client Reviews on Family Savings Federal CU
Feedback:
Family savings use to be a great bank. They have fallen short of that the last few years. I’ve recently had a mistake on their end where they voided a check I wrote that was over 180 days. It even shows on their checks itself, void after 180 days. They put that money back into my account, stating why after 180 days if a person doesn’t cash the check it goes back to you. Well yesterday I check my account and it’s negative and they lied to me. They allowed that person to cash that check, even though they told me that it was my money again and that I was allowed to use it and all. Now they won’t fix their wrong and put my money back. Now bc of them I’m negative in my account and won’t be paid again till next week. They will not fix their wrong. I highly suggest to anyone who has thought about banking with them, to think other wise. My husband and I have been with them for a good 8 years and now will be leaving. They don’t care about their customers like they once did.
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Family been there for years, great Bank , Beverly helped with no problem and she was fast and very informative great smile.
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Anything we've ever needed, these people have gone above and beyond. I will never bank anywhere else!
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The worst customer service I’ve had anywhere in a long time. Took a week to even submit my loan, always had to contact them, asks for documents one at a time telling you each one is the last one they need. Absolutely horrible!
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I have banked with them over 2 years now and I've never had a problem ,and they are quick to handle my customer account needs.everyone is so sweet no bad attitudes ever.
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They OK for regular accounts but if needing a loan have to have excellent credit or will not be approved even though you been member for years
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I have no complaints whatsoever.
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I have been with them for a very long time and would NEVER consider banking anywhere else!
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Nice people. I suggest that, you might want to put on the web site when you will be closed on occasions like Good Friday.
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I love banking with Family Saving Federal credit Union. I feel so comfortable there ever one is so friendly and eager to help me out and they never try to rush me off all my questions are answered to my understanding and they always have been so sweet to about my disability and took the time to understand it and educate about it. I was taken advantage of by a man and my money was just suddenly going and going and they helped me catch it . I am so glad I have Family savings on my side and Michelle Santa Cruz is awesome
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