Client Reviews on First Capital Finance

    • 3.7
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Tonya Wooten Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Christine Miller Oct 16, 2017

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When I walked in I was greeted with a smile and a handshake. The customer service was excellent. I appreciate the feeling that my business is appreciated. Amber was such a great customer service representative... I would recommend this location to all my friends. Thanks Amber for your help.

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This place is wonderful and the manager is sweet and has wonderful customer service. When I came in she jumped to help me with my loan needs.

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This was an easy online application process, that does not hurt your credit score with hard inquiries. Helpful friendly customer service through out the application process! I would definitely recommend!

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Love Amber Rainey @ Celanese Office. Always Available and Honest about Loan procedures, payments or any questions I ever have. Thanks Amber

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I have to say getting a loan has never been easier! Not only was the staff courteous and professional but they took the time to make sure I understood everything !! I would recommend 1st Capital on Celanese rd to my own mom

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Tried to do business with these cons until I found out they were going to charge 600 percent interest on a $700 loan lol. The mafia has better rates. Ps Wes Harden is the bossman at this location and he's on here giving good reviews for his company because nobody else will.

Feedback:

I recently done business with them and my experience was great. No issues with the vehicle I purchased and no issues getting it put in my name. If you are looking for a vehicle for cash definitely check them out. I do suggest to take your mechanic as they are sold as and they are not a dealership. The process was quick and easy.

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These people will lie about cars they are selling just to get rid of them. Left me stuck with a car that doesn't run after lying about what was wrong with it. Then they do nothing about any of it. Car left me and 4 kids stranded the day after I purchased it from them. They refused to do anything about it. They are crooks!! Do not recommend doing business with them ever!!!

Feedback:

worse customer service ever...I called 1st capital Finance, Chris answer the phone, I asked for my payoff amount, then I asked if he can fax it over, he said not, he won't do any additional work for me,.....that kind of employee you find at 1st capital finance

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