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Last Updated April 1, 2025

Client Reviews on First Federal
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- 4.9
8 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on First Federal
Feedback:
Amazing! Always great service! Will continue to recommend people your way!
Feedback:
Customer service is beyond every other bank I have been to!
Feedback:
Amazing place and environment. Love the way the lobby is set up and it's so neat and organized all the time! The safe are amazing and make everyone feel at home!
Feedback:
KristiAnn and her staff are refreshingly customer focused and friendly. We just switched multiple non-profit accounts to First Federal because of the customer service, better interest rates, their investment in our community organization(s), and overall ease of banking experience. I'll sing praises about First Federal to everyone I know and encourage them to visit the Silverdale branch for some helpful, thoughtful, friendly banking from everyone there. Bravo on your new Silverdale branch and bravo for everything you're doing to support our community!
Feedback:
I have had nothing but 1000% positive experiences with this branch and all staff in it. The personal bankers are friendly, knowledgeable, and remember me and enough details to be friendly and conversational about my life and family. Rico, in particular, has become a friend as well as a professional contact.Having banked all over the world, with major and minor banks before, I can and will continue to confidently recommend First Federal as premier among and compared to all of them.
Feedback:
This is the most helpful, friendly bank ever! I've enjoyed banking with First Federal and have always had good experiences at any branch I have gone to but this one is particularly great!
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Love love love finally having a branch so much closer!!!
Feedback:
I can't say enough nice things about the staff and management. Wonderful local service and outstanding people. A+
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