Client Reviews on First National Bank: Bethell Barbara

    • 3.2
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Angie Thornburg-Fimpel Oct 16, 2019

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Most helpful critical review

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By Jason Cumnock Jul 16, 2019

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My grandfather always banked with First National which got me started using them as well, Clean and professional employees - Daniel Hobbs handles our account and he is excellent! Daniel has assisted us many times over the years and we are very grateful to him for all he does!

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We are simply honored to do business with First National and the team they have. Everyone is always professional. They go above and beyond to meet the needs in the community. We are humbled and honored to do business with such a great company. Thank you for always serving our needs well.

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Everyone here is very nice they totally take care of my needs every time I go in the bank and it's just a good place to Bank

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Garbage bank. With $29.00 overdraft fees. We will be moving else-were.

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Nice people who were eager to help, but their hands seem tied by terrible policies, leaving the employees unable to make commonsense decisions to take care of their customers. My transaction got delayed and botched numerous times, and the employees were able to do little to make it right, "because of the policy." Their on-hold recording boasts that they are an alternative to "big, conglomerate banks," but I had to do this same type of transaction with several big conglomerate banks, all of whom were actually much easier to transact with than FNB.

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Terrible branch

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Very friendly. I always feel welcome.

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Great customer service and support. Very reliable and helpful. Glad I bank here.

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Horrible customer service

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Don’t waste your time or your money! Horrible customer service. Sam Sicard won’t even take the time to answer a valid customer complaint. Truly not worth any of your time. Do not recommend this bank in any way form or fashion!

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