The First National Bank of River Falls
Client Reviews on The First National Bank of River Falls
Feedback:
The bank denied to open a savings account for my 6 month baby because I'm not a citizen. I'm a permanent resident had my Wisconsin ID card and my SSN card with me. The lady told me its their policy to only open accounts for citizens (which my son is) but she told me his father would have to open the acc for him not me. Even with all the documents listed in the website on my hands. Prejudice to say the least.
Feedback:
My transactions here have always been quick and efficient, and it feels good when so many of the staff know you by first name - First National Bank is exactly what a bank should be.
Feedback:
Great place to bank! Friendly knowledgeable staff!
Feedback:
My friend and I went in to take out money and the lady at the counter was very rude. We are both in our 20's and don't have a lot of knowledge when it comes to banking. She yelled at us for not having a slip filled out and then yelled at us again for not telling her that we wanted a variety of bills instead of just 20's, even though she didn't give us a chance to ask and just ran off to get our money. She was overall very rude and unprofessional to both of us. Not a good customer service experience.
Feedback:
All the people who work there gawk at me because I am disabled. It is very unfortunate.
Feedback:
Exactly what you want from a local bank. Beautiful building, amazing service, great rates and always a warm face to greet you. Couldn't be happier to be a customer.
Feedback:
Great bank, friendly staff. Perfect hometown bank!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
