First Ohio Community Federal Credit Unio
Client Review on First Ohio Community Federal Credit Unio
Feedback:
This bank has changed horribly over the last decade. They now charge a fee for every tiny little thing. Ridiculous. Not friendly for the working class at all anymore. I don't know why it has changed, but you get a charge for using your debit card now (50 cents after 4 debit transactions in a month), and they used to have a 24 hour overdraft protection, which they changed without notification. They used to have an option to reject payments before it overdrafted, known as overdraft protection, in case of an accident, which is great if you live paycheck to paycheck, because sometimes things get under calculated, or comes out a day earlier than it was supposed to. Now they charge you 27 dollars to return a payment. I had two payments from the same company for two different types of insurance (I forgot to switch banks on my insurance account--I know this is my fault), but they both were given a 27 dollar fee and returned. I didn't realize this, then I got a letter, which is understandable, but then literally the next day I got an additional letter saying I was seriously abusing my account and that my account would be closed. The letter was very threatening in nature about my credit score. It was a simple accident. The customer service is usually good, but even that has been sliding...it used to be above and beyond. The ladies that work the drive through banking, however are always really kind. I would never recommend this bank. In fact, I make sure if I know someone is looking for a bank, that they don't go there, because it is so horrible. I am not the only one experiencing these difficulties either. There is a reason there is only one First Ohio Federal Credit Union and that is because it sucks big time.
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