First Source Federal Credit Union
Client Reviews on First Source Federal Credit Union
Feedback:
Russel and First Source pulling through again with another great interaction helping me get to where I need to be great to work with always giving me all the information on where I need to be and helping with personal loans credit scores, credit cards, car loans just amazing what they can do.
Feedback:
I've always heard really positive things about First Source as a bank and a lender but I've always been too lazy to go through the process of switching banks. Anyways, we were looking to buy a second vehicle for my girlfriend as one car to share hasn't been working out lately. Russell Hayes hooked us up with some awesome deals as part of our auto loan. When discussing loan options with Russell, he surprised us with gap coverage with deductible reimbursement, a "life insurance" policy as part of the gap insurance, and much more; specifically a VERY low interest rate. The best part is we had everything taken care of within an hour or two, and we will now be driving our BMW home later today.I've done business with quite a few banks but I've never been so impressed by such great features, low rates, quick approval and most of all this man's pride in his job. He loves what he does and he makes it known. He absolutely stands by First Source and what they're all about, and it's for a good reason. They REALLY are a fantastic bank. I recommend them to anybody in the market for an auto loan even if you don't have the best credit, they'll work with you. Thank you Mr. Hayes for hooking us up with such a great deal. You've earned our business 110% and you will be seeing us back in the future :)
Feedback:
I LOVE First Source FCU!!! I've been a member for over 20 years now!! The customer service is fantastic, and I never have to wait long!! As long as I'm alive, First Source Federal Credit Union is the only place I'll deal with!! No bullcrap...I really love First Source FCU
Feedback:
Garbage rip off, conniving people....
Feedback:
Please use another bank.Mobile banking is a nightmare, logs you out an random and when you get a temporary password, the one they email you just doesn’t work.. Even though they sent it directly to you.. Just a ridiculous way to run mobile banking, it’s handled with absolute carelessness.
Feedback:
Thank you first source for the holiday loan this year I’ve been a customer for more than three years And first source has taken pretty good care of me wasn’t quite as much as I needed but it’s going to make Christmas a lot better this year for me and my family so thank you again for source and I hope you all have a very merry Christmas
Feedback:
I love this FCU but it is way to hard to get any info you can't even get your account number without going into a branch and if your late on a payment they just take it out of your account and charge you an overdraft. Still the best FCU around just make sure you read all the details and some of the policys they have dont make very much sense
Feedback:
Russ and the whole team at first source are the absolute BEST! Anytime I need them they all go above and beyond. Thank you First Source and Thank you Russell.
Feedback:
I have been dealing with first source for roughly 2 to 3 years now and with in the last 6 to 9 months the customer service has completely taken a dive. They used to be so easy to deal with now it's like pulling teeth to get a call back or to get an answer within a reasonable amount of time. Very disappointing another great small town bank that is turning into a major bank who doesn't care for customer satisfaction any longer. Just the money.
Feedback:
I love every single staff member, especially Mr. Russ! And also everything the bank has done for me, and still continues to offer me on a daily basis!!! They actually help you with all your banking needs, instead of getting yourself further into debt! I would recommend this bank to EVERYONE!!!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
