Five Star Bank, Warsaw Branch
Client Reviews on Five Star Bank, Warsaw Branch
Feedback:
Worst Bank Ever. They called one day out of the blue saying they are repo-ing my car without barely any notice. They didn't try to get a hold of me at all.And said if I didn't turn it in I would be a wanted criminal on the FBI most wanted List. I tried paying it off and I could have paid them but they told me go screw myself. And now I don't have a car to go to work and school with. Never do business with them for the "Love Of God". I would give them negative Star if I could.
Feedback:
The single worst bank I've ever done businesses with. My debit Card has been shut off multiple times, I've been put on hold for hours, making payments is always a hassle. All aspects of FiveStarBank is laughable at best. Not to mention the tellers & accountants are unprofessional & completely clueless in their field of work.
Feedback:
I have had over 10 auto loans in my life and can honestly say Five Star Bank does not even deserve 1 star. To start off there online banking is out of the 1990’s. Could never get it to work to make payments. My wife and I fell one payment behind and worked out a agreement with them to add the payment on to the end of the loan which would make us current and we could continue with regular monthly payments. We made every payment after that timely. They started charging us a 10.95 fee to make payments, and they never honored there agreement with our one missed payment with adding it on to end of loan, instead They reported us to the credit bureaus that we were over 90 days late with payments sending our score dropping from 750 to 590. In the end I sold off stocks and paid off the entire loan in under 2 years instead of the 6 year term it was for. They charged another 10.95 fee for paying off the entire balance of $39,000. My only satisfaction is they will no longer earn any interest from us and I will write bad reviews everywhere and am filing a complaint with the attorney general.
Feedback:
I'm not sure what happened to the previous customer but we have been a customer since 2003 and are very satisfied with their service.
Feedback:
One of the worst customer experiences ever. No online payment, other than auto transfer. They lost our check: we placed a stop payment on it per their instructions (our bank charged $30) and then the check showed up. They attempted to cash the stopped check and sent us a notice that we would be charged a $20 return check fee. Spent an hour on the phone to find the guy who suggested the stop payment... Still on hold. Ultimately we were told to talk to our bank about the stop check fee, and they would place a note in the system to remove the $20 return charge, and to make sure to pay our next payment (really??).NEVER work with these guys!!!
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