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Last Updated April 1, 2025

Client Reviews on Franklin First Federal Cu
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- 4.0
4 Reviews
Feedback:
They believed in us when no one else would. Made a huge difference in our entire life. Our credit score has greatly improved. It is more convenient and the staff is alway a pleasure to work with. If you really need to help yourself go see Bill at Franklin 1st I highly recommend it.
Feedback:
I've been a member here for several years now. I routinely receive personable service and they've always gone out of their way to help me when I need it. I don't have any complaints and intend to continue using them exclusively for my in person banking needs.
Feedback:
Most of the time, it's 10 minutes or less. Though they may be busy,, they get to you guickly. We ALL have our bad days, even then, they are professionals.
Feedback:
I've been with FFFCU for many years and have had few issues. However, when I refinanced my home through them, they did 5 credit checks, which brought my credit score down about 100 points! The last credit check was a total fluke that they admitted should not have happened, but they did not remove it from my credit rating despite this. I went from good to fair credit solely because of this.
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