bailbondserviceatlanta.com
Client Review on bailbondserviceatlanta.com
Feedback:
If I could give this company 0 stars I would. I called the man on the phone and told him I was coming and I would be there within the next 2 minutes.When I arrived door it was locked. I then proceeded to call him and let him know "I was the person who he had just spoken with and I ask if they where closed?" He then responded to me stating" Well did you knock on the door I'm in here"!!. He literally sat there and made me knock in the door before getting up to come open it , after knowing that I was I already there!! They are in desperate needs a NEW STAFF , that can better assist customers with respect! I went across the street to Anytime Bail Bonding.I didn't have any problems with the agency. They where very friendly, professional and fast. I would rather pay a little bit more money then to deal with Rude Nasty people who thrive off of people being more stressed in an already difficult,stressful situation. DOOOO NOTTTT EVER go to Free At Last Bail Bonding!!! Save yourself the headache. *I never really knew how much this post could change things. I receive a call from a Mr. Jeffery Rayans from the Marketing Department of Free At Last Bail Bonding Company. He was literally a breath of fresh air! He took his time to apologize on behalf of the entire company. We chatted over the phone well over 30 mintues about the expreince I encountered with the employee. And I expressed my concerns for the company. He actually listen to my concerns with nothing but positive feed back. I really appreciate him calling me, it really shows that this company really do value their customers feedback ,and care about what effects their customer services leave with clients. Im so thankful that I called the company and they where able to reach out to me. I pray that they find a replacement for the young man who deals with customers. Because he is clearly not a great fit for such a great company. One bad seed can ruin the entire batch.
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