Client Review on FundThrough
Feedback:
As a small business on the cusp of a significant growth phase, we were challenged by the gap between the need for immediate operating capital and the "NET30" mode of customer payments (if you get invoices paid upfront, you could invest in more projects; if you invested upfront in more projects, you could raise more invoices/revenue). This gap was the conundrum that FundThrough helped us bridge. There are other invoice-factoring solutions out there, with a solution set similar to FundThrough. But here are the two things that set FundThrough thoroughly apart:1) Their customer service: the best balance of professionalism and friendliness. You don't chat to a bot, but to a human, who understands your unique situation, asks relevant questions, and responds to your queries, in a timely fashion. Positive result or negative, you are clearly and swiftly informed, along with genuine advice on how to improve your outlook for the next review. You can even respond to newsletters and ask questions, as none of their emails come from "unmonitored aliases". Over time, I've personally interacted with Kelli, Alexa, and Geneva, and could not have asked for better people than them. Absolutely top notch.2) The focus on financial discipline: their ability to keep us carefully conservative, while they're duly liberal with their assessments. They approve you for a higher limit, but ensure that you don't go overboard with the advances. They make sure that residual payment commitments from past advances are cleared by a deadline, before the eligibility kicks in for the new ceiling. (All this is automatic, but when it sometimes isn't, a simple email is enough to get the situation rectified.) This type of soft-but-sure enforcement of financial discipline is necessary for small businesses to not over-commit themselves with weekly payments.There are also other benefits with FundThrough, like much lower financing cost than competitors, a new no-limit-funding product (which we are yet to try), a seamless integration with QuickBooks, and so on. As for disadvantages, there really isn't any. If I really had to nitpick, I'd say some local banks of Minnesota are not yet part of their "Link Your Bank Account" function. But I believe they're adding support for additional banks gradually and in the meantime, you can email your bank statements for evaluation (in lieu of live connection). So, that's taken care of.On behalf of my company, I wish the FundThrough team perennial growth, with the perpetuation of their trendsetting level-headed professionalism.-Sriram
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