Client Review on Eric Gurr
Feedback:
I'm disappointed my experience with them wasn't as good as everyone else's. We made an appointment with them, and when we got there the people in the office seemed a little hurried, a little confused...the consultation was quick enough and the turnaround on the completed return was really quick as well. So we signed off on everything...except then our tax refund was withheld for several months afterward because we didn't provide proof of insurance for the whole year. It was our first time doing taxes as a married couple, and the employee at Gurr didn't ask us for those forms? What's more, we were out of town for a couple of months afterward, and whenever I tried to call them it went straight to voicemail. For WEEKS. It seemed very shady.. when we got back I went in and we straightened it out..and then they charged us AGAIN to fix what should have been done right in the first place. I'm glad others have had a good experience there, but I did not, and I don't think I would recommend.
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