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Last Updated July 1, 2025

Client Review on Infinity Federal Credit Union
Feedback:
First of all, I resent the discontinuation of the savings passbook and their bank statements and their flimsy little receipts that create paper waste! In this way, I am reduced into a non-person. I also resent having them demand my physical address when I go to the counter. A while back I went to one of the branches and into a private office to find out if they had trustees or financial advisors that could help protect my accounts. I am shocked and horrified by their apathy and indifference to my welfare and their ability to get rid of me by handing over a list of other banks. The other banks are no different. Being a credit union, they should go out of their way to protect their clients finances and should provide access financial counselors who are there to protect the welfare of their clients.
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