Integrated Store Systems, Inc.
Client Review on Integrated Store Systems, Inc.
Feedback:
I have been working with Integrated Store Systems (ISS) for 25 + years. We have used their Point-of-Sale/Inventory control (POS/IC) software and hardware systems, in three different business that I have owned over that period of time.Our businesses are in the convenience store, bar/restaurant, and general retail areas. ISS was fantastic to work with through the entire sales, implementation and support cycles, helping to insure that our requirements were fully communicated to them, so that they could propose the best solutions to meet our business requirements. ISS also built and sold us cost-effective, custom configured POS hardware solutions to complement their POS/IC software products.If I was to choose one area that was helped us the most, it is their implementation and support services. Their implementation and support team has great in-depth industry expertise working in retail and hospitality companies. That industry experience helped us to create and implement new business processes for our companies around the POS/IC Systems that we purchased from ISS, resulting in increased productivity and cost savings for our company. We estimate the cost savings and productivity resulted in project pay-back periods of 12-16 months after implementing the POS/IC systems in our companies.Another strength of ISS is that their support staff is always available. Our busiest times in our convenience stores is summer holiday weekends. If we ever had had a problem on summer holidays, they have always responded quickly to resolve our issues. ISS has my highest recommendation and I would willing to personally communicate with potential customers to relate my experiences working with them.
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