Kohler Credit Union - Saukville
Client Reviews on Kohler Credit Union - Saukville
Feedback:
Called to put a loan request through Saturday afternoon with my mother as a co signer. I was told they would back to me within 2 to 3 business days. On the 4th day, Thursday, I called to ask about it and I was told that no application was found and that they could do a new one with me. I said no because the first application had my mother's info on there to be a co signer. They then transferred me to a man named Josh who took his time on getting back to me. This morning he calls to tell me I was denied and when I asked if my mothers info was on there and he told me no. So in that case they went and sent through another application without my consent leaving yet another hard inquiry on my credit report. This loan was for an auto purchase as my current vehicle is no longer safe to operate. Being only 21 this is my first time going through these processes and KCU has done nothing but make this as difficult as can be. By the time this is over with I may be taking my banking needs elsewhere as this is not the first time I've had issues with this organization. Would never reccomend this bank to any of my friends and family.
Feedback:
Great service. Was able to get a car loan and a personal loan to help build my wife’s and mine credit back up after our bankruptcy 3 years ago. Our bank didn’t want to help us so we changed banks. KCU as been very helpful. Thanks. We go to the Saukville branch
Feedback:
Been on hold for 32 minutes ...
Feedback:
I went for a car loan. It was my first time at buying a new vehicle. My credit score WAS over 700 and by the time he got done with it my credit score was down to 625. He got a credit score from the lowest bureau after it dropped then he tells me that he would have to charge me 8.99 financing at 84 months. I have been banking there for over three years and always had a substantial amount of money in my account. He totally tried to take advantage of me. I am not happy about the way I was treated. There must be commission in it for him to do that. After it was all said and done I've thought about it and have decided to close my account and take my money to a bank that will welcome me and appreciate me as a new customer and want to give me a fair loan without treating me like that. I would put his name on here but I have more integrity than that but I hope his boss reads this and wants to address it in a professional and personal matter. Nobody deserves that kind of treatment these days. My first car buying experience is totally shot just like my new credit score. Thanks kohler for setting me way back!!!
Feedback:
Great customer service! Easily accessible from the road. Clean and friendly environment.
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