Major Clients:
Confidential
Revenue:
$10 million - $50 million
Year Founded:
2005
Pricing:
L
Fulltime Employees:
250 - 500
Primary Services:
PCI Compliance
Active Clients:
318
Client Retention Rate:
90%
Social:

Major Clients:
Confidential
Year Founded:
2005
Fulltime Employees:
250 - 500
Active Clients:
318
Client Retention Rate:
90%
Revenue:
$10 million - $50 million
Pricing:
L
Primary Services:
PCI Compliance, PCI Compliance
Secondary Services:
Social:

About - Fusion Connect, Inc

Steve Chisholm, SVP

6800 Koll Center Parkway, Suite 200 | Pleasanton, California, 94566

Fusion Connect, Inc Reviews

Helpful (0)

Eric Shamp

1 contributions
0 helpful votes

Negative Review

March 16, 2019

Reviewed on Mar 16, 2019

Overall Feedback:

I'm on day 5 with no broadband internet thanks to Megapath/Fusion. I'm operating 2 business, all using cloud-based applications, all using VOIP, all hung out to dry. Fusion dodges and weaves, won't call back, leaves me on hold for 30 minutes, escalates to no avail, and still my internet is down for 5 days. They are reselling internet on a leased FIOS line and they don't even seem to know who owns the line and who is supposed to fix it. Now nobody is taking responsibility for it. I told them I would just buy direct from Frontier: they threatened early termination fees. It's mean to say these guys are the worst of the telecommunications companies, but it's fair to say they epitomize the rotten customer service I've come to expect from that industry.

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