Members Cooperative Credit Union - Aitkin
Client Reviews on Members Cooperative Credit Union - Aitkin
Feedback:
For all online and phone payments they have a $12 "convenience fee". It's 2018, online banking is no longer a convenience in the banking word, it's apart of the industry. This is the only bank the I have crossed that has this fee. At $12 a month that's $144 a year. On just a 36 month car loan it will add $432 to use their "convenient" online banking payment system. This should be taken into consideration along with the interest rate, even though they might have the lowest rate this fee really adds up. Further update, you cannot see your total balance on your loan if you do not set up an online bank account through them directly. You have to call them to get your balance and ask them over the phone for details on payments for your principal and interest. I will not be using them ever again after this loan is payed off.
Feedback:
Like everything except the drive thru it stinks.! No room
Feedback:
This is the worst customer service I've ever encountered from an organization in my life. I've been trying to contact them for 4 days and all I ever get is the same recording no matter which branch I try to contact. The only people that answer the phone are the tech support people and they can only help with password resets. Even they can't contact the MCCU people. They only thing they offered was to send an email and that hasn't produced any results. If you are any distance from a branch you are out of luck trying to get a hold of them. --Update --They got back to me the next day and asked for more specific info which I sent the same day. That was 2 weeks ago. Apparently they still don't care.
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How come I can't log onto my account i really hate this bank
Feedback:
Very friendly staff. Members cooperative credit union is a very nice bank to bank through
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