Merrimack Valley Federal Credit Union
Client Reviews on Merrimack Valley Federal Credit Union
Feedback:
I have been a member of MVCU for about 18 years. Multiple mortgages, car loans, savings and checking - the service has always been great! I do most of my banking online but when I do visit a branch I feel like a VIP because I am treated so well. Rates cant be beat. They helped me setup a one way link to my daughters account so I can transfer money to her as needed while she is away at college.
Feedback:
So went to deposit money and the ATM still is working. It been probably a month. So I walk in and 3 tellers. One busy other two doing nothing. I wait wait wait then finally a “can I help you”. You can tell immediately she does not want to be there on a Saturday morning. Doesn’t say hello , good morning, a smile , NOTHING. I ask her what’s up with the ATM she says they’ll get to it when they can. She snatched my ID and Debit Card. Pretty much throws it back to me. Then not even a have a good day a nice day smile nothing. I cannot have a bank that’s not pleasant and I will be calling the branch manager to have them explain to me why I should keep them as my bank when I don’t even want to walk in there with tellers soooo RUDE
Feedback:
Amazing staff !! Excellent mortgage and HELOC experience !!!!
Feedback:
slowest drive-thru ever.....😣
Feedback:
If i could give zero stars...horrible experience with mortgage department. Half assed lazy unprofessional employees you need to constantly stay on top of and they make mistakes. Terrible management by Lisa Carrozza. Never never use them for loans. Absolutely terrible.
Feedback:
Love this bank. Great staff also 👍
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