Momentum Payment Systems
Client Review on Momentum Payment Systems
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If it was possible to give a negative star review Momentum would most definitely receive it. They will create fees and charges and increase rates without notifying the customer. They filed an tax report with incorrect info that resulted in a huge paperwork snafu that cost me thousands of dollars and they took absolutely no interest even figuring out the problem. I put in 5 requests for paperwork over a 3 week period and received either nothing or a completely unrelated document each time. I was told by 4 different customer service reps that it was impossible for them to do anything other than fax a request to corporate an then wait for 24 to 48 hrs for corporate to fax me the docs. Finally on the 5th time I told them that was not an option and I would remain on the line till I had the docs and suddenly it was possible to have them immediately. This company is a Bait and Switch, dishonest, ethically challenged institution whos business model is to bleed the customer for all they will tolerate then charge exorbant termination fees. ABSOLUTELY DO NOT CONSIDER DOING BUSINESS WITH MOMENTUM PAYMENT SYSTEMS AND IF YOU ARE TERMINATE YOUR RELATIONSHIP WITH THEM. I switched CC companies and saved nearly $1800 in tne first 6 months.
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