Corporate Travel Management North America, Inc.
Client Review on Corporate Travel Management North America, Inc.
Feedback:
My experience with Montrose and its "independent contractors" has not been good. I did not select them - they were the agent selected by the event host. The independent contractor, a "home based agent," has been very slow to respond and significant matters were incorrectly made in the booking. Because the booking was made through this travel agent, I am stuck dealing with the home based agent. Montrose gets the extra one star for prompting the home base agent to respond. But, Montrose itself also gets no more because they are not taking any action to fix the home base agent's issues in the booking. This has been a very frustrating travel agent experience, and one reason I rarely deal with agents on simple travel arrangements.
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