Mountain West Bank
Client Reviews on Mountain West Bank
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Way too slow when it comes to mobile/online banking
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Not one issue with Mountain West Bank. EVER! Any problems I've encountered are addressed and resolve with the Greatest Professionalism Respect even when I half flipped out about money missing from my account a lot of money. I had been hacked as was my bank account. They worked to fix it, the problem, my account the missing money and mellowed me Right Out. I wasn't upset with Mountain West I was upset that I was hacked and robbed. A+ MOUNTAIN WEST BANK!! I have recommended this bank over any other in town.Mountain West Bank, A Glacier Family of Banks... Sorry couldn't help being a Smarty Pants😀
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Informed the teller that I was working with that I was applying for a credit card because I needed it in order to file my taxes. She waited till after everything was run to tell me that it would take two weeks to receive approval for it and tried to refer me to a title loan company. This was a very shadey business tactic. Once I have my direct deposit switched over to the other financial institution I work with I will be closing out my account.
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Awesome people and amazing service. Would absolutely recommend. 👍
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Very friendly my best banking experience
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Being over 70 means I've had experience with quite a few banks over the years. My husband and I began banking with Mountain West Bank of Post Falls a year ago and are continuously impressed and delighted with the consistently sweet, intelligent, efficient staff. It's obvious that the management sector is a caring group because it is reflected in the people they hire and train. We really commend you for having a wonderful business attitude and the right relationship with your customers. Staff in PF is terrific. Always quick, pleasant and down to earth. Thank you for a great bank!
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Opened up a bank account to send my sister a loan to vietnam from my in laws. They told me to send it in vnd is cheaper. Come to find out it cost more money to have the currency converted then transferred. So because the bank employee didnt know what they were talking about we are out extra money which is not right. Then come to find out the transfer is done through western union which If i knew it was through western union i would of dealt with western union directly and had everything clearly explained so i would of sent this in usd to save alot of money. Be careful dealing with this bank since they dont clearly explain details to their customers so their customers will make decisions to save them the most time and money.
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Dont use them. There ataff will tell you one thing. Then you turn around and the staff is telling you the complete opposite of what you were told.
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We're new in town, but this bank still treats us like family. ♥️
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Takes forever to do anything here, sitting at the drive through for 20 mins per customer is ridiculous
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