Client Reviews on Kisco Honda

    • 4.3
  • 55 Reviews

Most helpful positive review

0 people found the following review helpful

By Mike Towle Oct 17, 2019

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Most helpful critical review

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By Kate King Oct 12, 2019

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Best numbers right off the bat, no hassle or haggling. Amazing staff from reception to management. This is how a dealership should be run!!!

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It's always a pleasure when I bring my car in... everyone on the staff is courteous and very attentive. Am so happy with the service every time!

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Joe was super helpful as always. Got the work done that I needed very efficiently.

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"Great Experience" - Had a great experience at this dealership. Rachel was extremely helpful and would recommend her to anyone! Overall wonderful staff with an understanding of what i wanted and my needs were. Great great experience.!!

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ProsCheap synthetic oil change by those who know your Honda best. Staff are friendly and helpful, willing to walk me through what's up with my car. Free loaners for overnight repairs is cool.ConsNote, this is a dealership, so they are charging a bit more for repairs for their specialization. I also am not a fan of their lounge, TV is always so loud, but I just turn that off

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Needed a CPO Honda for my wife and it was simply the best. You need to know what you want and the price you will pay and all the finance options and then you good. Phyllis was fantastic and also Nick the manager. Even the finance guy was laid back and pleasant.. When we found a scratch on it they gave us a loaner and took care of it ,,, what can i say this is probably the best Honda dealership in the 50 mile area...and i checked them all out..will definitely come back here again...thx David

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Good and fast service

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This place has the worst costumer service, I was there today, and they guy who was talking with me, never did a effort to show me the car that I wanted, he was so lazy to show me the car in the parking lot, and also I request a list of accessories and details about the car and he just show me a magazine with general informacion. People like that and places like those make us decide to go to other places . Horrible people

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I cannot say enough wonderful things about my experience in purchasing my CRV. Every single person went above and beyond in their effort and follow-through. And they care! A few examples: 1) My old car was "dangerous" to drive so a sales person drove over a half hour to pick me up from my home, drove me to the mechanic to get my car, and followed me back to the dealership. 2) They found the exact car I wanted from another of their dealers and brought it to their lot BEFORE the promised time (I had a last minute work conflict). Miracle delivery! 3) Best price around 4) No pressure, just nice caring individuals every step of the way 5) Every process was efficient (internet sales, financing, in-person sales, mechanic (getting rusty old plates off my old car) 6)Upon leaving, the salesperson realized that the Sirius radio was not yet activated. He took a picture of the car's identifier and made sure it was activated while I was driving away. Cannot imagine a better experience; they turned what could have been a stressful time into a comforting one!

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I was able to work with Mt. Kisco Honda sales staff from my location out of state. Every member of the team was friendly and very communicative. Even though I did not choose to move forward with purchasing a vehicle, the sales staff never made me feel pressured or put me in a situation where I needed to make a decision without having time for consideration. I would recommend purchasing your next vehicle here. One last point, if you choose not to purchase a vehicle, be sure to settle up any refundable deposit on site prior to leaving, just for all parties' sake.

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