Client Review on Nevada State Bank | Sunset Branch

Feedback:

I felt very welcome. The women are all very kind however I had a payment mistake on my account and I deposited the money to cover it within the day.. Typically Nevada State Bank has always been willing to waive a NSF fee or assist in a payment reversal- because I cover the payments within the day...... However this is my first visit to This branch and the teller was very distant, and didnt have a bother with actually assisting me with my issue... She told me they couldnt put a request/review on the account because I didnt cover the funds by 9 AM ... I have never gotten this explanation before- and she didnt offer any other form of assistance.... I was able to speak with customer service and resolve the issue.. Thank you for being so friendlyHappy Holidays!!

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